Saturday 1 July 2017

Brexit’s quietest whirlwind



I’ve been getting up at 5AM for the last three and a half months and it’s because of Nigel Farage, Boris Johnson and Michael Gove. However on Monday I will graduate from the Founder Institute incubation program and I’m now hoping that Bordeaux, a city I have rapidly fallen in love with since our move here last August, will be the long term beneficiary of everything that I’ve learnt. 

On Thursday June 23rd 2016 I flew back to Europe from San Francisco. When I woke up in the plane on the Friday morning it was an Air France hostess who confirmed the news that the UK had decided to shoot itself in the foot. Events since that date have made me feel increasingly disconnected from the country where I grew up and played football for. That’s a shame because I’d always intended to send my three little Frenchies across the channel for a proper education when the time came. No longer. 

In the months after the referendum I realised I had a choice. Stand on the sidelines and complain that the world was going to the dogs. Or to try and use the knowledge and contacts I’ve built up over the last 20 years to do something to build a better future. I chose the latter. Applying to an incubation program in France that could teach me what I needed to know about tech startups in France (where I and my family are now set to stay), was a major step in that journey.

So what has 14 weeks of going up to Paris every Monday for 5 hours of evening classes and a further 20 to 30 hours of work in the early mornings and at weekends taught me? 

We covered a wide range of topics; developing an idea, customer development, revenue models, naming and positioning, startup legal and IP, building the right team including advisors, product development, sales and traction, branding and marketing, and bootstrapping and fundraising. But more than that, I’ve started to build a network of contacts in Paris, and I walk away with three new perspectives… 

Startups: I’ve realised that whilst being a startup is hard, you can and should apply a degree of structure to what you do. Many of them don’t. Whilst the very nature of startups is that they are operating in an uncertain environment so you can’t lock everything down, you also can’t work without a plan and guiding north star. I now think of life as an entrepreneur as being like a Lombard Street  shaped runway, in the middle of the night, with two thirds of the guiding lights knocked out. In fact it’s a little harder than that because there’s a few other “dummy lights” that have been planted just to add a little extra confusion. Another key reason why being a startup is hard is because you have to drive down that runway quickly, and doing everything at a faster pace is by definition, more physically tiring. This need for speed comes from the fact that in a startup everyone is much more aware of money, and how this equates to time. If the plane isn’t up in the air by the time the money runs out, it’s game over. And the whole team knows and feels that every day.

Large corporates: I’ve also realised why innovating in a large corporate is possibly even harder. Whilst my experiences as an intrepreneur within EMC (now Dell) taught me a lot about this, the Founders Institute has enabled me to meet lots of entrepreneurs and see things from their perspective. I’m now more convinced than ever that in life there are people who create, people who scale, and people who operate. Entrepreneurs are creators. The vast majority of people in large mature organisations are operators. Whilst all of these profiles are required; it’s obvious to me that it’s very difficult to have unpredictable creativity alongside predictable operations. It’s oil and water, but because you cannot risk your current cash flow, you really need to put that creativity out at the edge of the organisation to give it the time it needs to blossom. Whilst other people have already reached similar conclusions, I now wonder how companies such as my own could tap into the creative potential of operators, or successfully move operators back into the newer more creative parts of the company. I often see wonderful ideas in large companies, but I also see so many of them go nowhere because there is no mechanism to harness this latent creativity. This is wasteful. At any rate I am hugely grateful for my own company to have given me the freedom to take on this activity over the last few months.

People: I’ve learned that being passionate about what you do doesn’t make it easy to wake up. It’s still hard when the alarm clock rings at 5AM. It does however make it easier for you to get up even though you’re tired. I’ve also realised that being an entrepreneur is a family affair. You can’t get onto this rollercoaster without the people around you being supportive (thank you Sandie and the kids). However once you’ve bought your ticket, you then get access to the good side of humanity; I’ve been astounded at the willingness of people to meet with me for an hour or two and share their thoughts and experiences. For people who aren’t entrepreneurs it seems like they are intrigued by us and our way of thinking and lifestyle. For people who are entrepreneurs, at least in the ecosystems that work well, it’s a sort of brotherhood thing, where people seem to accept that what goes around comes around. Every time you’re blown away by the expertise of someone, you’re reminded that you need to give back to someone else. Helping, and being helped, is actually very up-lifting and I thoroughly recommend it to everyone.

So in conclusion, I thank Nigel, Michael and Boris for giving me the impetus to disrupt myself and my sleep patterns. I’m just sorry that you won’t reap the benefits, but I’m hopeful that Maxime, Gaston and Capucine and lots of other people in Bordeaux will.

If you’d like to read the other weekly newsletters that I shared during the course, then you can find them posted in full below. 

FI Newsletter #11: Clever or Clairvoyant

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Clever or Clairvoyant?

A very good friend of mine once told me that he constantly found himself telling his ex-wife, “clever I am, clairvoyant I am not”. I’m not sure if the “ex“ is important in that last sentence, but I was reminded of the story over the last week as I spent much of it neck deep in Excel files, formulas and financial projections.

The week started like a one man Punch and Judy show with much wailing, gnashing of teeth and self-harm. I then had a "the emperor has no clothes on" moment when people finally admitted that everybody knows that whatever numbers you put down, that they are always wrong. The end of the week then turned into a rather fun game of whack-a-mole… hmmm, move year two churn down half a point, increase virality in year one, stir it all around, and now we have beautiful users, revenue and EBIT growth curves.
But if it’s just a big game, one might well ask why spend the time doing a set of numbers at all? The seemingly counter intuitive, but actually massively useful answer, is that you don’t do one set of numbers, you do three…
Building one set of numbers helps you think through the different levers that are required for your business… You will attract users (think cost of customer acquisition); they will send out invitations for meals to friends (think how many friends, how many invitations); that will attract restaurants (how many?, where? what is your saturation point for a given city?); some of those restaurants will subscribe to FFLOK (what level, how much revenue); and some of those might even leave in the future (churn)…
But building conservative, mid range and optimistic projections actually teaches you a whole lot more about which are the important levers for your business that you really need to focus on e.g. how many friends each invitation is sent to, and how many friends actually confirm their participation; now I suddenly start to realise a new way of prioritising the build of new features into the app. 
Now show me those investors!
 
However as you might expect, that information alone is not actually enough for a conversation with investors. I got some great advice Monday from the guy who runs France’s €50M seed investment fund. He shared with me his informal rules of thumb for what he always looks at before investing in this type of mobile consumer app; (1) the release cadence - our team should be releasing a new version of the app every 3-4 weeks, (2) the location of the users (FFLOK is clearly a global play), (3) user reviews on the app, and (4), various other information from the super useful app analytics site called Sensor Tower… 
And so with that, I now feel well prepared to start searching for the required funding to get FFLOKs around the world off the ground and into restaurants near you. 

I really hope that you’ve enjoyed these weekly musings on building my startup. I promise to continue sharing periodic updates with you and please feel free to share them with any of your friends (subscribe button at the bottom). However if any of you are interested in getting even more engaged in the adventure, then now is the time to throw some caution to the wind and provide a little angel investment.

Whilst I can’t promise wonderful returns (despite what the Excel file says), I can promise that all shareholder meetings will be in the south west of France with a great bunch of people in a rather pleasant vineyard.

Please contact me if you’d like to be more involved.

And so with that, all that’s left of the Founder Institute is a graduation session next Monday in Paris… and then it’s off to start changing the world, which is of course, where this whole thing started all those months ago.

Thanks for reading.

Aidan 

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FI Newsletter #10: Tree tree wood tree wood

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Tree tree wood tree wood

The last two weeks have been a whirlwind with the presentations by Laurence Onfroy on branding and storytelling and by Jean-Patrice Anciaux, the venture capitalist who runs a €50M seed fund for the French government, being notable highlights. Those sessions were two of the key reasons why I signed up for the Founder Institute program in the first place. 
Additional ad hoc sessions like the breakfast I managed to have with Yann Lechelle in Paris yesterday are simply the cherries on this whole “incubator experience cake”. 

In fact, the last three months have been a whirlwind. During that time I purposely avoided travel to the US. However a 9 hour flight to Chicago yesterday gave me the opportunity to take a step back and start to see the wood for the trees. 

When I landed I felt very happy to be back in the land of the free, and not just because I breezed through immigration despite the recent change in president! 

As I sped across the Atlantic I started to think about “life after the incubator”, I summed things up into six key questions that I and the team at FFLOK are going to need to answer on an ongoing basis…

1) Do we have a compelling idea, vision and story to tell?
2) Do we have the right business model and organisation?
3) How are we achieving product market fit (and later scale)?
4) How are we telling our story to the wider world?
5) Can we create, finance and run an effective business?
6) Do the financials and metrics back up what we're doing?

These are the six things now underpin our detailed plan for the next 6 to 12 months. Sounds simple when you put it like that, but it's definitely been a journey.

Time to go and get down and dirty!

So armed with a host of wonderful experiences, insights and contacts, I now also have a detailed master plan. A rye smile breaks out over my face as I picture my previous teammates saying, “hmmm, I think I’ve heard something like this somewhere before…”

However to ensure that that plan doesn’t just remain a theoretical exercise, we’re going to need to explore the oft taboo subject of money. That’ll be the topic of next week’s post following a one on one session with Jean-Patrice Anciaux, and an upcoming group session on financial modelling for startups with the FI director Gilles Le Guennec

Have a wonderful week guys and greetings from the Windy City!

Aidan

 

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