Sunday, 30 January 2011

The Scourge of Email

During her maternity leave Sandie has had a promotion and she has been given a new boss. They have tried to contact each other via email on a number of occasions. Unfortunately every time the communication channel has not been as fruitful as she had originally wanted. However they finally managed to speak on the phone the other day for the first time and had an excellent conversation; the world was put to rights and Sandie was a much happier camper. I couldn’t help but conclude that email is a horrible form of communication – the careless twitter of the business world if you like. Whilst email is very clearly beneficial in many cases, I can’t help but this that it is horribly misused at times, and that in many respects I think it is a shame that no-one these days knows how to, or has the time to write proper letters. It also reinforced my widely accepted belief that nothing is better than going to see the individual concerned in person....it’s just a shame that often the people for me are in Budapest, Basel or Bangalore!

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